How do I know the Rejuran I'm getting is genuine, not counterfeit?
At AUVEL Clinic, each Rejuran product is opened in front of you, and the manufacturer's authenticity check — covering a DOT marking, a QR code and NFC verification — is completed together before injection. This isn't an extra step you have to request; it's part of how the clinic handles every vial.
- Why this matters
- Counterfeit injectables are a documented concern in aesthetic medicine generally
- What is checked
- A manufacturer authenticity system covering a DOT marking, a QR code and NFC verification
- When it happens
- Before injection, with the product opened in front of the patient
- Who performs it
- Completed together with the treating dermatologist, not a separate staff step
- What it does not replace
- The in-person assessment of whether Rejuran is right for you at all
Why this question comes up, especially for visitors
Counterfeit or diverted injectable products are a real, documented concern in aesthetic medicine, and patients travelling specifically for treatment often ask about it more directly than local patients do, simply because they have less ability to follow up in person if something goes wrong.
It's a reasonable question to ask any clinic before booking, not just AUVEL Clinic, and a clinic's willingness to explain its process clearly is itself part of the answer.
What verification actually looks like at AUVEL Clinic
The product is opened in front of the patient rather than prepared out of sight beforehand. The manufacturer's authenticity system is completed at that point, covering three checks: a DOT marking on the packaging, a QR code, and NFC verification.
This isn't framed as a premium add-on or something you need to ask for specifically — it's described as a standard part of how the product is handled before every injection.
What this does and doesn't tell you
Verifying the product is genuine confirms what's in the vial matches what the manufacturer produced. It doesn't, on its own, confirm that Rejuran is the right treatment for your particular concern — that's a separate judgment made at the in-person assessment, based on your skin and what you're trying to address.
Both matter, but they answer different questions: one is about the product, the other is about whether it's the right tool for you at all.
What to ask if you're still unsure
If this is a concern for you, it's reasonable to ask directly, before you book, how a clinic verifies its products. A straightforward answer, and a willingness to do the check in front of you rather than beforehand, are both part of what to look for.
This applies just as much to other injectables as it does to Rejuran specifically.
- Ask whether the product is opened in front of you, not prepared in advance
- Ask what authenticity check, if any, is performed and by whom
- Ask who actually performs the injection — the doctor, or a different staff member
Getting an assessment at AUVEL Clinic, Gangnam
AUVEL Clinic is on the 12th floor at 138 Dosan-daero in Gangnam-gu, Seoul, a one-minute walk from Sinsa Station Exit 1.
If you're planning a trip from Singapore or Malaysia, you're welcome to raise this question over WhatsApp in English or Chinese before you book, alongside your actual skin concern.
International credit cards are accepted.
- Address: 12F, 138 Dosan-daero, Gangnam-gu, Seoul, 1 minute from Sinsa Station Exit 1
- Hours: Weekdays 10:00 AM – 8:00 PM · Saturday 10:00 AM – 4:00 PM · Lunch 1:00 PM – 2:00 PM
- Closed on Sundays and public holidays · Valet parking available in the building
- WhatsApp consultation in English and Chinese: +82 10-5924-4401 · Clinic line +82 2-548-5007
Frequently asked questions
Do I need to ask for the authenticity check, or is it automatic?
At AUVEL Clinic, it's a standard part of the process for every Rejuran treatment, not something you need to request separately.
What exactly is being checked?
A DOT marking, a QR code and NFC verification, all part of the manufacturer's own authenticity system.
Does a genuine product guarantee the treatment is right for me?
No — authenticity and suitability are separate questions. A genuine product still needs an in-person assessment to confirm Rejuran is the right fit for your skin.
Can I watch the product being opened?
Yes, it's opened in front of the patient as part of the process, rather than prepared beforehand.
Should I ask other clinics the same question?
Yes — this is a reasonable question to ask any clinic offering injectables, not specific to AUVEL Clinic.