What happens if something goes wrong after I return home from treatment in Korea?
Contact the clinic. AUVEL Clinic handles English questions over WhatsApp before and after a visit, and its stated approach includes continued attention with regular skin checks and consultations after treatment. If anything is urgent, see a doctor where you are first. You should do both: get local care and let the clinic know.
- Contact after you leave
- WhatsApp +82 10-5924-4401
- Clinic line
- +82 2-548-5007
- Urgent problems
- See a doctor where you are, first
- Stated approach
- Continued skin checks and consultations after treatment
- Aftercare instructions
- Given at the clinic by the doctor who treated you
- Weekday hours (KST)
- 10:00 AM – 8:00 PM
- Closed
- Sundays and public holidays
The part to arrange before you leave
Most of what makes this stressful can be sorted out before you get on the plane. Leave the clinic with three things: your aftercare instructions in writing, the name of what was actually done, and a way to contact the clinic that does not depend on being in Korea.
The treatment name matters more than people expect. If you see a doctor at home, their first question will be what was used. A device name gives them far more to work with than a clinic name.
At AUVEL Clinic the precautions are explained in detail before you leave, by the dermatologist who performed the treatment. Ask for them in a form you can still read in a week.
- Your aftercare instructions, in writing
- The name of the treatment or device used
- A contact method that works from abroad
What to do first if something is wrong
If something is sudden, severe, spreading or getting worse, see a doctor where you are. Distance decides this. Nobody can examine your skin over a messaging app, and a doctor in your own city will see you faster than any reply can reach you.
Message the clinic too. Do both: get seen locally, and message the clinic so the people who know what was done to your skin know what is happening to it.
To be direct: an urgent problem can't be handled by sending a photo to another country.
What the clinic can help with from here
Most post-trip questions are not emergencies. They are usually about whether something is expected: redness that has lasted a few days, a mark that looks different than it did, uncertainty about when to resume something that was postponed.
That's what messaging is for, and AUVEL Clinic handles English questions over WhatsApp both before and after a visit. Describe what you are seeing, when it started and what has changed since. A photo helps with the description, though it can't replace an exam.
The clinic's stated approach is that attention continues after treatment, with regular skin checks and consultations. It's described as part of how the clinic works, not an add-on you have to request.
- Say what you are seeing, when it started, and what changed
- Include the treatment name and the date
- Keep the local doctor's advice in the same thread if you have seen one
Timing your message
The clinic runs on Korea Standard Time: weekdays from 10:00 AM to 8:00 PM and Saturdays from 10:00 AM to 4:00 PM, closed on Sundays and public holidays. Sending a message at your own midday can land in the middle of a Seoul night.
It's just something to keep in mind. If your message is time-sensitive, say so in the first line, and don't read a slow reply as an answer.
If it can't wait for Seoul's business hours, see a doctor where you are first.
Where to reach the clinic
AUVEL Clinic is on the 12th floor at 138 Dosan-daero in Gangnam-gu, Seoul, one minute from Sinsa Station Exit 1. Every treatment is performed one-to-one directly by a board-certified dermatologist, which means the person who treated you is the person your question is about.
English questions are handled over WhatsApp before and after your visit.
- WhatsApp: +82 10-5924-4401 · Clinic line: +82 2-548-5007
- Hours (KST): Weekdays 10:00 AM – 8:00 PM · Saturday 10:00 AM – 4:00 PM
- Address: 12F, 138 Dosan-daero, Gangnam-gu, Seoul (1 minute from Sinsa Station Exit 1)
Frequently asked questions
What if there is a problem after I go home?
Message the clinic over WhatsApp, and if anything is sudden, severe or worsening, see a doctor where you are first. Do both: get seen locally and tell the clinic what is happening.
Can the clinic diagnose something from a photograph?
No. A photograph helps you describe what you are seeing, but nobody can examine your skin over a messaging app. That is why anything urgent goes to a doctor in your own city.
How do I contact the clinic from abroad?
English questions are handled over WhatsApp at +82 10-5924-4401, before and after a visit. The clinic line is +82 2-548-5007.
What should I take home from the appointment?
Your aftercare instructions in writing, the name of the treatment or device used, and a contact method that works from outside Korea. The treatment name matters if you see a doctor at home.
When will I get a reply?
The clinic runs on Korea Standard Time: weekdays 10:00 AM to 8:00 PM, Saturdays 10:00 AM to 4:00 PM, closed Sundays and public holidays. A message sent at your midday can arrive in the middle of a Seoul night.
Is follow-up care part of the treatment or an extra?
The clinic states that attention continues after treatment with regular skin checks and consultations. It's part of how the clinic works, not something you arrange separately.